Refunds

Last updated 22 October 2026.

Purchases in our apps

Subscriptions and one-time purchases in our apps are sold and charged by Apple, not by us. Because Apple takes the payment, Apple also decides and issues refunds.

• To ask for a refund, go to reportaproblem.apple.com, sign in with the Apple ID used for the purchase and choose the purchase.
• To cancel a subscription, open App Store → Subscriptionsat least 24 hours before it renews. Cancelling stops future charges.

If something in an app does not work as described, write to us and we will help.support@datatch.com

Custom app work

We do not take any payment on this website. Price, payment and refund terms for custom work are agreed in writing before the work starts.

Your legal rights

This page does not limit any rights you have by law, including consumer rights such as a right of withdrawal where it applies.